Hospitality CRM software:
front of house to back of house.
Restaurants, bars, lounges and short-term rentals run on guest history, table holds, vendor PO's and recurring maintenance. Linq keeps them connected so a regular gets the same VIP treatment in the booking system, the bar tab, and the loyalty SMS.
Tuned for hospitality.
Not bent into shape.
Every Linq feature has a hospitality preset, so the dispatch board, the pricing logic and the customer portal land on day one already shaped for the work you actually do.
- Guest CRM with table preferences, allergies, and lifetime spend
- Reservation + table holds with deposit collection
- Vendor + supplier PO ledger with invoice OCR
- Maintenance calendar: hood cleaning, walk-in, ice machine
- Staff scheduling tied to forecast covers
- Loyalty SMS campaigns segmented by visit cadence
How hospitality teams run on Linq
A regular books Friday at 8:15 and the host stand already knows her table preference, her allergy and her lifetime spend: the same record the loyalty SMS reads from. Big parties hold tables against a collected deposit, so no-shows stop costing prime covers. Behind the pass, the vendor PO ledger and the maintenance calendar keep the walk-in, the ice machine and the hood-cleaning date from becoming Saturday-night surprises.
Hospitality shops ask us these.
What does the guest CRM track for a restaurant or bar?
Table preferences, allergies and lifetime spend live on every guest record, so a regular gets recognized at the host stand, on the bar tab and in the loyalty SMS: the same profile everywhere.
Can Linq take deposits on reservations and table holds?
Yes. Reservations and table holds collect a deposit at booking, which cuts no-shows on the tables that matter most: big parties and prime-time slots.
Does Linq track equipment maintenance for a restaurant?
It does. The maintenance calendar carries the recurring work: hood cleaning, walk-in service and ice machine. It flags anything overdue before the health inspector or a Friday rush finds it.
How do loyalty SMS campaigns work?
Campaigns segment guests by visit cadence: regulars, lapsed and first-timers. The "we miss you" text goes only to people who actually stopped coming.
Is Linq only for restaurants, or also bars and short-term rentals?
Restaurants, bars, lounges and short-term rentals all run on the same workspace: guest CRM, deposits, vendor POs and the maintenance calendar apply across every venue type.