Appliance repair software:
warranty work without paper.
Half the work in appliance is the manufacturer claim, not the repair. Linq files the claim, tracks the part order, and pulls the reimbursement back to the job, so the office isn't the bottleneck anymore.
Built by people who know the claim is the job
Linq's founders run working field-service companies in Metro Vancouver, and the workflows on this page were built for their own office first. The warranty tooling exists because in appliance repair the paperwork can take longer than the repair, and the job thread exists because a diagnostic, a part order and a return trip are one story, not three tickets.
Read how real operators run their day on Linq in our customer stories.
Tuned for appliance.
Not bent into shape.
Every Linq feature has a appliance preset, so the dispatch board, the pricing logic and the customer portal land on day one already shaped for the work you actually do.
- Per-brand warranty workflow: LG, Samsung, Whirlpool, GE, Bosch
- Auto-fill claim forms from the customer + equipment record
- Part ordering with vendor-side cost + ETA
- Reimbursement reconciliation against each open claim
- Diagnostic fee + return-trip tracking on a single thread
- Service zone routing: no more 90-minute drive on a $90 visit
How appliance repair teams run on Linq
A dryer call opens with the brand and model attached, the warranty check happens before dispatch, and the claim form auto-fills from the customer and equipment record instead of being retyped at the office. The part order carries its vendor cost and ETA on the same thread as the diagnostic visit and the return trip. When the manufacturer pays, the reimbursement reconciles against the exact claim it belongs to.
Know which repairs actually pay
Between the diagnostic fee, the return trip and the manufacturer reimbursement, an appliance job earns its money in pieces. Linq's plain-English reports pull those pieces together per tech and per job type, so warranty work and COD work each show their true margin, and invoicing and payments close out the customer side on site instead of in the mail.
Appliance shops ask us these.
Which appliance brands does the warranty workflow cover?
Per-brand workflows ship for LG, Samsung, Whirlpool, GE and Bosch, each matching how that manufacturer wants its claims filed, with no generic form to retrofit.
Does Linq fill out manufacturer warranty claims automatically?
Yes. Claim forms auto-fill from the customer and equipment record: serial, purchase data and fault notes. The office stops retyping the same information into every portal.
How does Linq track appliance parts on order?
Each part order carries the vendor-side cost and ETA on the job thread, and the return-trip visit sits on the same thread as the diagnostic: one story per repair, not three tickets.
Can Linq reconcile warranty reimbursements?
It can. Every reimbursement is matched against its open claim, so you can see at a glance which manufacturers owe you money and which claims went stale.
How does service zone routing help an appliance business?
Jobs route inside defined service zones, so a $90 diagnostic visit never costs a 90-minute drive. The day packs tighter and each truck completes more calls.
How is Linq different from Jobber for appliance repair?
Jobber handles scheduling and invoicing well, and plenty of appliance shops start there. Linq adds the part of the trade that usually lives in spreadsheets: per-brand warranty claims, part orders with vendor cost and ETA, and reimbursement reconciliation, on flat plans with a user cap starting at $49 per month with a 14-day free trial. The full breakdown is in our Linq vs Jobber comparison.