Locksmith software built by locksmiths who still answer lockout calls.
From after-hours residential lockouts to commercial master-key systems, Linq runs the dispatch board, the truck inventory, and the insurance billing on one workspace. It's the same software Safe & Secure Locksmith dispatches real trucks from across Metro Vancouver every day, because we built it for our own shops first.
We didn't research the locksmith workflow. We live in it.
Linq's founding team runs working locksmith companies. Every feature on this page exists because a real dispatcher needed it on a real shift: the SLA timer because an insurance window nearly slipped, the per-van inventory because a tech drove twenty minutes to a job without the right cylinder, the AI receptionist because 2 a.m. lockout calls don't wait for morning.
Read how Safe & Secure Locksmith runs its whole operation on Linq and grew from 3 to 8 trucks with a quieter office than they started with.
Tuned for locksmith.
Not bent into shape.
Every Linq feature has a locksmith preset, so the dispatch board, the pricing logic and the customer portal land on day one already shaped for the work you actually do.
- Lockout, rekey, install, commercial: preset job templates
- 24/7 AI answering that opens the job and drops it on the board with priority
- Master-key system tracker with hardware genealogy
- Truck inventory: cylinders, deadbolts, key blanks per van
- Insurance dispatch portals (Allstate, AAA, Geico) with SLA countdown timers
- Photo-of-door plus signature capture before the truck rolls
- Auto-text "tech is 8 minutes out" with a live GPS link
- Tap-to-pay on the porch at 2.00% year-one processing
How locksmith teams run on Linq
A lockout call comes in at 11 p.m. The AI receptionist answers in a natural voice, opens the job with the lockout template, and dispatch sees which van already carries the right cylinders before assigning it. The customer gets a live "tech is 8 minutes out" text, the tech photographs the door, collects tap-to-pay on the porch, and the invoice is closed before the truck leaves the street. Insurance dispatches ride the same board, with the SLA clock counting down in plain sight. The next morning, the review request goes out automatically.
Charge what the call is worth
Most locksmiths underprice service calls without realizing it, because the true cost of a rolled truck hides across fuel, drive time, and the job you couldn't take while you were driving. Linq's plain-English reports show revenue per tech and per job type, so you can see which calls carry the shop and which quietly lose money.
Locksmith shops ask us these.
Does Linq handle insurance dispatch work like Allstate, AAA and Geico?
Yes. Insurance dispatch portals are built in, and every carrier job lands on the board with an SLA timer counting down, so a 60-minute window never sneaks past the dispatcher.
Can Linq track master-key systems for commercial accounts?
It can. The master-key tracker keeps the hardware genealogy on the customer record, so when a property manager calls about one door you can see the whole system it belongs to.
How does truck inventory work for a locksmith shop?
Stock is tracked per van: cylinders, deadbolts and key blanks each have an on-hand count for every truck. Dispatch assigns the call to the van that already carries the hardware instead of routing a tech back to the shop.
What happens to after-hours lockout calls?
The AI receptionist answers 24/7, opens the job and drops it on the dispatch board with priority. The customer gets an automatic text with a live GPS link the moment a tech is en route.
How much does Linq cost for a locksmith business?
Flat monthly plans with a user cap and no per-user pricing, so adding a second tech costs nothing. The Solo plan starts at $49 per month. Every plan starts with a 14-day free trial, no credit card, and a one-click import from Jobber, Housecall Pro, or CSV.
How is Linq different from Workiz for locksmiths?
Workiz is a strong platform with a built-in phone system, and it's the comparison we hear most from locksmith shops. The short version: Linq includes the natural-voice AI receptionist, 2.00% year-one card processing, and flat pricing without per-user fees, and it's built by people who run locksmith companies themselves. The full breakdown is in our Linq vs Workiz comparison.
Is Linq good for a one-van locksmith?
Yes. The Solo plan runs the same loop at $49 per month: the AI receptionist answers while you're under a steering column, jobs land on your phone, and tap-to-pay closes the invoice on site. You get the office without hiring one.