Plumbing software for drains,
water heaters & emergencies.
Service plumbing, drain cleaning, water-heater swaps, full repipes and emergency leaks: Linq routes urgent calls first, keeps photos of the access points, and bills the line-item way insurance carriers actually want.
Built by people who have taken the 2 a.m. call
Linq's founders run working field-service companies in Metro Vancouver; the dispatch board, on-call paging and AI receptionist on this page were built for their own shifts first. Urgency triage exists because a flooding basement cannot wait behind a dripping faucet, and the on-call rotation exists because an answering-service relay is where emergency jobs get lost.
Read how working operators run their whole operation on Linq in our customer stories.
Tuned for plumbing.
Not bent into shape.
Every Linq feature has a plumbing preset, so the dispatch board, the pricing logic and the customer portal land on day one already shaped for the work you actually do.
- Urgency triage: leaks and floods bubble to the top of dispatch
- Drain-cleaning recurring plans for restaurants and apartments
- Water-heater quoting: model, gallons, fuel type, install + haul-away
- Camera inspection videos attached to the job record
- Insurance line-item invoicing matched to industry SKUs
- On-call rotation with auto-paging for after-hours leaks
How plumbing teams run on Linq
A 2 a.m. slab leak pages the on-call plumber automatically and texts the customer an ETA before anyone at the office is awake. Daytime work triages itself: floods jump the queue, drain-plan visits for restaurants fill the recurring calendar, and camera inspection videos attach to the job so the repipe quote writes itself. Insurance work goes out as line-item invoices matched to the SKUs carriers expect.
Know what an emergency call is worth
Emergency work commands emergency pricing only when you know your numbers. Linq's plain-English reports break out revenue per plumber and per job type, so after-hours leaks, drain plans and water-heater swaps each show their real margin. And because a missed 2 a.m. call is a job somebody else closed, the missed-call calculator shows what going unanswered actually costs.
Plumbing shops ask us these.
How does Linq handle after-hours plumbing emergencies?
The on-call rotation pages the right plumber automatically when a leak comes in overnight, and the customer gets an auto-text with the ETA. No answering service relay, no missed page.
Does Linq prioritize emergency calls over scheduled work?
Yes. Urgency triage bubbles leaks and floods to the top of the dispatch board, so the dispatcher never has to hunt for the job that cannot wait.
Can Linq bill insurance carriers with line-item invoices?
It can. Invoices break out line items matched to industry SKUs the carriers recognize, which means fewer bounced claims and faster payment on water-damage work.
Does Linq support recurring drain-cleaning contracts?
Yes. Restaurants and apartment buildings run on recurring drain plans: the visits schedule themselves and the billing recurs with them.
Can plumbers take payment in the field?
Every plumber's phone is a tap-to-pay terminal with 2.00% year-one card processing. The customer signs and pays on site, the receipt sends itself, and the payment lands on the job record before the truck pulls away.
How is Linq different from Housecall Pro for plumbers?
Housecall Pro is a polished, popular platform and a reasonable benchmark. The short version: Linq includes the natural-voice AI receptionist for after-hours calls, 2.00% year-one card processing, and flat plans with a user cap, starting at $49 per month for Solo with a 14-day free trial. The full breakdown is in our Linq vs Housecall Pro comparison.