Answering and booking
Every missed call is a job someone else gets. Look for online booking and call answering, ideally AI that books into the schedule.
Six features that pay for the software.
Scheduling and dispatch
A board you can drag jobs on, with ETA texts to the customer. See dispatch software.
Quotes with deposits
Send an estimate the customer can sign and pay a deposit on from their phone.
Invoicing and payments
Tap to pay on site and a pay link by text, so the job closes before you leave the driveway.
Customer records
Every call, job, photo and invoice on the customer, so the second visit is easier than the first.
Review requests
An automatic ask when the job closes. Reviews are the cheapest marketing a small business has.
Billed monthly, before add-ons.
| Platform | 1 tech | 5 techs | AI call answering | Pricing published? |
|---|---|---|---|---|
| Jobber | $49 (Core) or $199 (Grow) | $299 (Grow) | $29 + $0.79 a conversation past 30 | Yes |
| Housecall Pro | $79 (Basic) | $189 (Essentials) | CSR AI, price not published | Plans yes, add-ons no |
| Workiz | Quote | Quote | Genius Answering, price not published | No |
| ServiceTitan | Quote (about $245+ per tech, third-party estimate) | Quote | Add-on | No |
| Linq | $89 (Basic) or $179 (Growth) | $179 (Growth) | Included on Growth and up | Yes |
Inside Linq
Three screens run the whole job.
The office board, the customer portal and the phone app in the tech’s pocket, all on one record.
See every feature
The bill that grows with the crew.
Most platforms price by seat or by team size. Jobber adds users at $29 a month each, or $100 more to go from 5 to 10; Housecall Pro moves you up a plan or charges $35 per user on Max. Features you will want at three techs (two-way texting, job costing, routes) often sit one plan up from where you started.
The second trap is the add-on stack: AI answering, marketing, pipeline and payroll sold separately, sometimes priced only on a call. Price the plan you will be on in eighteen months, not the one on the banner. The software cost calculator does it in two minutes.
MO
Marcus Okafor1140 Fraser St · since Mar 2023
RepeatHistoryNotesPhotosInvoices
- 12 JunRekey, 4 doors$310
- 03 MarDeadbolt install, rear entry$185
- 19 NovEmergency lockout, 11:52 PM$89
- 02 AugKey fob programming$140
Note from Dane
Gate code 4417. Dog is friendly. Back door sticks in summer.
Field service software traps for small business
Who each platform suits.
Jobber
Polished and easy to learn, strong for solo operators. See Jobber pricing.
Housecall Pro
Lots of office features in the box, for shops with someone at a desk. See Housecall Pro reviews.
Workiz
Phone-centric, popular with locksmiths and garage door shops. See Workiz pricing.
ServiceTitan
Built for large HVAC and plumbing fleets. Rarely the right buy under ten trucks. See ServiceTitan competitors.
Linq
One flat price per crew size with the 24/7 AI receptionist included. Built with Safe & Secure Locksmith in Metro Vancouver. We also build custom platforms: the events and ticketing app for Therapy Sound, a Vancouver house music company, and the sites for Van Balloons, a balloon decor studio, and Watercraft Charters, a Vancouver boat charter company. See pricing.
Fourteen days. Your actual jobs.
Not a sandbox with fake customers in it. Put a real week through the board, answer real calls with it, and see what the Friday number looks like. Fourteen days, no card, cancel any day.
Small business field service software questions
What is the best field service software for a small business?
For a solo operator, Jobber Core or Housecall Pro Basic. For a crew of two to five that wants calls answered and booked automatically, a flat-price platform with AI answering included, such as Linq.
How much does field service software cost for a small business?
About $49 to $299 a month for one to five techs on the core plan, plus add-ons and card processing.
Is there free field service software?
Most platforms offer a free trial rather than a free plan. Jobber and Housecall Pro run 14-day trials with no card, Workiz runs 7 days, and Linq runs 14.
Do I need ServiceTitan for a small business?
Rarely. It is priced and built for large fleets, with implementation fees and annual contracts.
Sources
Prices from getjobber.com/pricing, Housecall Pro, Workiz and servicetitan.com/pricing as of November 2026, in USD. ServiceTitan figures are third-party estimates; it publishes no prices.
Software sized for the crew you have.
Flat monthly plans, the AI receptionist on Growth and up, and a 14-day trial with no card. Start free.
